Your first week in support

By Friday: handle a routine support request with your buddy.

Practice shift tasks
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📅 This week’s sessions

Example week: 12–16 October. Times shown in UTC.

First-week sessions
October 2026
SunMonTueWedThuFriSat
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Saturday, October 310 events
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UTC

🤝 Need a hand?

Bring a question or a draft reply to your buddy.

30 minutes with your buddy
30 min
UTC
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Demo sessions and bookings; no real meeting is arranged.

🧩 Try a handover

A customer needs a replacement. Their address is confirmed, but stock is still unknown. Your shift is ending.

Single choice

Which note helps the next teammate act?

💬 Friday check-in

🔒 Your saved check-in is visible to you and the document owner. Use fictional details here.